Dedicated Project manager
Dedicated Project manager
Witbe | San Francisco, United States
- Led and managed cross-functional teams of data analysts and developers to ensure successful project delivery and customer satisfaction.
- Acted as the primary liaison between customers and internal teams, effectively identifying and defining customer needs to optimize solutions.
- Drove a 5x increase in customer setup completion within the first year by streamlining processes and aligning solutions with client goals.
- Collaborated closely with sales teams to support project growth, contributing to the second-highest project growth rate for the year within the company.
Technical skills
Network , Video quality
Customer Success Manager
Customer Success Manager
Witbe | San Francisco, United States
- Directed comprehensive customer lifecycle management for high-profile clients in the video industry, orchestrating seamless onboarding, successful project delivery, and continuous technical support.
- Ensured project alignment with customer requirements and optimized the utilization of Witbe products, leveraging data analysis to uncover trends and insights that drive business improvement and enhance customer value.
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Technical skills
Network , Video quality
Management skills
Jira , managing cross-functional team
Where ?
WITBE | San Francisco , United State
Embedded Software Engineer Apprenticeship – Public Transportation
Embedded Software Engineer Apprenticeship – Public Transportation
EQUANS (FORMER ENGIE INEO) | Acheres, France
- Reduced customer inquiries by implementing a dashboard with a personal authentication that helped each customer track how their units were going.
- Allowed customers to spend 20% less time fixing problems by creating custom software
- Allowed buses to interact with their environment to reduce waiting time and speed up traffic flow by implementing communication (DNS SD) on Windows Microsoft.
Technical skills
Vue.Js, Node Js, C++, DNSSD, Bonjour
Where ?
EQUANS (FORMER ENGIE INEO SYSTRANS) | Acheres, France
Embedded Software Engineer Intern – Innovation Lab
Embedded Software Engineer Intern – Innovation Lab
LETMEKNOW | Paris, France
- Transformed innovative concepts into hardware prototypes. Helping different customers to transform their ideas into reality by delivering secure, scalable, resilient software.
- Provided quality advice to potential customers and proposals that have accurate estimates of completion time and cost.
- Drive time and project development with Agile methodology using Asana
Technical skills
C, Python, MySQL
Bootstrap , CSS , Html, Javascript
Management skills
Agile, Asana , cross-functional team
Where ?
LETMEKNOW | Paris, France
